Delivery
Shipping
Information
Complimentary tracked shipping on every order, worldwide. No minimum spend.
Free Worldwide Shipping
Every order ships free, no matter where you are. No minimum order, no hidden fees. The price you see is the price you pay.
Same-Day Dispatch
Orders placed before 2 pm on weekdays are dispatched the same day. Orders placed after 2 pm or on weekends ship the next business day.
Delivery Times
Australia: 5–10 business days. USA / Europe: 7–14 business days. Rest of world: 7–18 business days.
Fully Tracked
Every order ships with a tracking number sent by email. You can follow your parcel from dispatch to your door, wherever you are.
Shipping Details
| Shipping cost | Free — all orders worldwide |
| Dispatch | Same day (orders before 2 pm, weekdays) |
| NZ delivery | 5–10 business days |
| Australia delivery | 5–10 business days |
| International delivery | 7–18 business days |
| Carrier | International tracked carriers |
| Tracking | Included — emailed at dispatch |
| Dispatch location |
If your order hasn't arrived within the expected timeframe, please email us at info@vaultshades.com with your order number and we'll track it down for you.